CPPSEC3101
Manage Conflict and Security Risks Using Negotiation
The CPPSEC3101 Manage Conflict and Security Risks Using Negotiation is a nationally recognised short course for security guards and crowd controllers. To keep your security licence current, in some Australian states you must complete this course every 3 years. Competencies include: assessing conflict situations and determining a suitable response, using PPE and communication equipment, using interpersonal skills to gather information and communicate, using negotiation techniques to resolve conflict, recognising the effects of stress on your own wellbeing, evaluating your response to conflict, and more. Enquire now for entry requirements, security licensing outcomes, and upcoming courses in your local area.
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