Become a qualified debt collector with the FNS30420 Certificate III in Mercantile Agents. This nationally recognised qualification will teach you how to work in the Australian financial services industry, locating individuals and collecting debts. During your studies you’ll be learning the mercantile and credit laws in Australia and your capacity to manage and recover bad debts, monitor and control accounts receivable, repossess property, serve legal documents, and undertake legal action. At the same time you’ll develop a range of soft skills in conflict negotiation, difficult conversations, and managing individuals who are in hardship. Enquire now for entry requirements, debt collection competencies, and upcoming enrolment dates.
PLEASE NOTE: licensing for debt collectors is different in each Australian state and territory, please check the licensing requirements with your local authority when enrolling in this course.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Certificate III in Mercantile Agents will prepare you for the following role.
A Collections Officer liaises with customers to collect payment for overdue accounts. You might work for a financial institution, a utilities compa...
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