Become an airport baggage handler or customer service agent with the AVI30319 Certificate III in Aviation (Ground Operations and Service). This nationally recognised qualification begins with the essentials of aviation work health and safety and teaches you how to conduct your work around aircraft and a range of airport vehicles. Technical skills include: developing situational awareness, airline security protocols and vigilance, processing airport documents, understanding dangerous goods and hazardous materials, responding to security threats and emergencies, applying quality systems, operating a range of airport machines and communication devices. You can also gain additional skills in customer service and communication. Enquire now for the list of study units, airport career outcomes, and upcoming enrolment dates.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Certificate III in Aviation (Ground Operations and Service) will prepare you for the following roles.
An Airport Ground Crew perform a range of tasks to keep an airport running safely and efficiently. You might be employed in a customer service role...
An Airline Customer Service Agent makes travel arrangements for customers looking to fly domestically or internationally. You might check available...
A Ground Operations Supervisor coordinates the activities of ground crew members at an airport or aerodrome. You’ll make sure ground crews are oper...
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