Enrol in a Certificate II in Tourism (SIT20116) to learn the essential knowledge required on a daily basis to work in the tourism and travel industry. This is an entry-level qualification and a pathway to the tourism sector. Students gain practical skills in customer service, staying safe at work, and communication. Most especially communicating while showing social sensitivity and avoiding cross cultural misunderstandings. The Certificate II in Tourism (SIT20116) is a nationally recognised training qualification and part of the official Tourism, Travel and Hospitality Training Package.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Students will need to complete work placement supervised by qualified staff in order to gain hands-on experience in a real-world setting.
Government funding may be available for eligible students. Funding is available for vocational education courses that meet skills shortages on a state level.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
Government funding may be available to Australian citizens or permanent residents. Eligibility depends on your location, employment status, and whether the course and provider are approved for funding.
The Certificate II in Tourism will prepare you for the following roles.
A Tour Coordinator organises tourist visits to towns, tourist attractions or special places of interest. You might coordinate bookings, organise tr...
An Exhibition Coordinator oversees the running of special exhibitions, museums or displays at places of interest. You might organise setting up and...
A Reservations Agent makes travel bookings on behalf of clients. You might organise transport such as airline or train travel bookings and you migh...
Compare all providers for the Certificate II in Tourism available in your area to find the right fit for you.
