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PSP20116
The PSP20116 Certificate II in Government is a pathway into the Australian public service and introduces you to the protocols, standards, and career paths of public service officers. During your studies you’ll gain skills in communication, client service, and administration, as well as an understanding of workplace safety and operating procedures. The course also covers: using workplace technologies, handling workplace information, writing simple business documents, wordprocessing and spreadsheets, and much more. Enquire now for the list of study units, career outcomes, and enrolment centres near you.
Average duration:12 months
Accreditation:Nationally recognised training
This course is ideal for people who have the following knowledge, skills or abilities:
Listening to others, not interrupting, and asking good questions.
Evaluating the benefits and costs of different solutions for a problem.
Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.
How our laws and courts work. Government rules and regulations, and the political system.
This course can help you get a job as:
This course can help you progress to:
Please note that weekly pay figures are estimates only of what you could possibly earn.
This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.
Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.
Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.
Enquire with a course provider to find out more.
We’ll find nearby campuses and check if you’re eligible for funding in your state.