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A Museum Attendant provides assistance to visitors at a museum or cultural centre. You might take groups on tours of the facility and provide information on special exhibits. Museum Attendants answer questions from visitors and provide them with any help they might need. You might assist with the setting up, moving or maintenance of museum displays.
Museum Attendants should have strong communication skills and be able to speak with visitors from a range of backgrounds. Customer service skills are crucial and you’ll need to be able to work as part of a team. Museum Attendants should be able to prioritise their tasks and manage their time well.
There are 4 courses available for people who want to become a Museum Attendant.
Possible job outcomes:
Get a job in the tourism industry with the SIT20122 Certificate II in Tourism. This nationally recognised qualification opens the door to a range of employment opportunities in events and functions, museums, tourist offices, theme parks, resorts and holiday parks. The course covers: workplace safety and communication, interacting with customers, providing tourist and travel information to customers, and retail skills. Choose electives that support specific job outcomes: ride operator, retail sales, event reception, museum attendant, and more. Enquire now for the full list of speciality electives (and their availability) and enrolment openings near you..
Average duration: 12 months.
Get a job at cultural heritage sites with the SIT10122 Certificate I in Tourism (Australian Indigenous Culture). This entry-level qualification will develop your knowledge of Australian indigenous culture and will give you the skills to sell gifts and souvenirs to customers, carry out basic cleaning of the premises (and equipment), and use basic digital technologies . The course also covers: worksite communication, on-the-job safety, assisting customers, presenting basic information about indigenous culture, and more. Enquire now for the full list of study units, tourism job outcomes, and upcoming enrolment dates..
Average duration: 6 months.
Take your outgoing, bubbly personality to the next level by enrolling in the SIT30322 Certificate III in Guiding? Not only will you fine tune your communication and customers service skills, but you’ll be qualified to work as a tour guide. How amazing is that? Here’s few things you’ll learn: working as a tour guide, developing and maintaining regional knowledge, social and cultural sensitivity, hazard identification and risk control, developing specialist knowledge of Australian plants and animals. Enquire now for the full list of study units, entry requirements, and training providers near you that deliver this course..
If you love people, the SIT30122 Certificate III in Tourism opens up a wide range of jobs at theme parks, museums, wineries, cultural heritage sites, visitor information centres, tourist offices, and tourist attractions. With this nationally recognised qualification you’ll gain foundational knowledge of the tourist industry in Australia as well as skills in customer service and communication. Choose specialist electives to support job roles in tourism operations, tourism delivery, marine tourism, holiday parks and resorts, client and customer service, IT and administration. Enquire now for the list of entry requirements, specialist electives (and their availability) and upcoming enrolment dates..
In Australia, a full time Museum Attendant generally earns $960 per week ($49,920 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a drop in employment numbers over the last five years. There are currently 1,200 people working in this area in Australia and many of them specialise as a Museum Attendant. Museum Attendants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate II in Tourism is an ideal qualification if you’re planning a career as a Museum Attendant. You’ll cover a range of topics such as customer service, communication, cultural sensitivity and avoiding cross-cultural misunderstandings. A Certificate I in Tourism (Australian Indigenous Culture), Certificate III in Guiding or Certificate III in Tourism may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within tourism. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Tourism
Exhibition Coordinator
$960 weekly pay
Museum Attendant
Tour Advisor
Tourism Officer
Tour Driver
$1,050 weekly pay
Tourism Consultant
$1,007 weekly pay
Exhibition Manager
$1,400 weekly pay
Tourism Development Manager
Tourism Manager
$1,500 weekly pay
Learn more about Museum Attendant courses in your area.