Cairns

Claims Consultant

A Claims Consultant examines insurance claims on behalf of an insurance company. You might make recommendations on whether claims are valid and determine amounts to be paid. Claims Consultants may collect claim details and gather paperwork and evidence. You might process applications and liaise with policy holders.

Claims Consultants must have strong analytical skills and excellent attention to detail. You’ll need to have good interpersonal skills and be able to communicate well with people from a range of backgrounds. Claims Consultants must be customer service oriented and be able to understand the individual circumstances of clients.

Future demand Medium
Average yearly income $75,400
Skill level Unknown

How do I become a claims consultant?

All skill levels Beginner Experienced
FNS41422

Certificate IV in General Insurance

Online
7 - 12 months
$0 - $3,995
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
FNS41521

Certificate IV in Life Insurance

Online
8 months
$0
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

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