ACIM Solutions

Manage operations for a Level 2 incident

This unit of competency involves the skills and knowledge required by an Operations Officer to manage operational resources and to resolve a Level 2 incident in accordance with the objectives identified by the Incident Controller. It includes establishing command and developing operational structure, contributing to the development of the incident action plan, managing operations, establishing communications, participating in incident management teams and monitoring and reviewing operations functions.

An individual performing the role of Operations Officer is delegated responsibility by the Incident Controller. They support the Incident Controller and works with other members of the incident management team. Operations Officers are required to implement strategies to resolve an incident; manage all activities that are directly related to resolving the incident; manage all resources, personnel and equipment assigned to the operations section and the identification of risks at an incident.