Heiniger Academy
Certificate III in Animal Care Services (Customer Service)
Nationally Recognised Vocational Education and Training (VET)This customer service course is for persons within an organisation that provides professional pet services and products. Individuals in these roles perform a range of animal care tasks under broad direction which involve discretion and judgement in handling stock and animals, coordinating resources and problem solving. They are required to take responsibility for their own work including, carrying out assigned tasks, compliance with animal welfare, organising processes, solving problems and working to schedules. The duties require patience and a genuine empathy for animals, excellent customer service skills as well as high standards of cleanliness and professionalism.
Delivery mode
Heiniger Academy offers this course through the following delivery modes:
Distance
Learn independently with online resources in a flexible and convenient environment.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
For more information about this course and payment options please enquire now.
Career opportunities
The Certificate III in Animal Care Services (Customer Service) will prepare you for the following roles.
Kennel Attendant
A career as a Kennel Attendant can be a lot of fun but it’s also hard work. You’ll look after pet dogs staying in a boarding kennel while their own...
Animal Attendant
An Animal Attendant works with animals to ensure their needs are met while in their care. You’ll make sure animals have proper nutrition and fresh...
About Heiniger Academy
Heiniger Academy is a Registered Training Organisation, partnering with leading Australian Grooming Academies to provide unique opportunities for students to enrol in animal care and pet grooming courses with nationally recognised qualifications.
