A Complete Guide to Certificates II & III in Security Operations

Practically everywhere you go, you’ll see security professionals operating in some capacity. From hotel security staff to security guards on patrol, these skilled workers are responsible for protecting people and property throughout Australia. Since the security industry is so diverse, the Certificate II in Security Operations course is widely popular, as is the more advanced Certificate III in Security Operations.

We spoke to James Crilly from Five Star Training to find out what these fundamental security training courses are all about, and how students can build a long and rewarding career in the security industry.

What are the Certificate II and Certificate III in Security Operations courses?

If you’re considering a career in security, Certificate II and III in Security Operations are the key training qualifications that you’ll need to get started in the industry. These courses provide the foundational knowledge and skills required for a variety of security roles, from crowd control to corporate security and many more.

• Certificate II in Security Operations is the mandatory entry-level qualification for security professionals in Australia. As James explained, it covers essential skills such as conflict management, legal responsibilities, and basic security procedures.
• Certificate III in Security Operations builds on these skills with more advanced training in areas like risk assessment, negotiation techniques, and training for supervisory roles. While not essential for working in the industry, a Certificate III is recommended for career advancement.

What are the major differences between the two courses?

The major difference between the two courses is the complexity of the training. Certificate II is more foundational, while Certificate III is more expansive and suited to those who want to advance their careers further. The key differences between Certificate II and Certificate III include:

• Entry requirements: Certificate II has no prerequisites, while Certificate III often requires prior completion of Certificate II or relevant industry experience.
• Skill level: Certificate II provides the fundamental training required for new security professionals, whereas Certificate III offers advanced training for those looking to specialise or move into leadership positions.
• Career opportunities: Certificate II qualifies individuals for basic security roles, while Certificate III can open doors to supervisory positions or specialised areas like cash-in-transit security, bodyguard services, or security management.

What are the prerequisites to enrol in security training?

If you want to enrol in Certificate III in Security Operations, many providers recommend completing Certificate II. Some training providers also request that participants have at least 6 months of industry experience. So, the specific requirements will vary from state to state and provider to provider. However, there are some common criteria you’ll always need to meet:

• Be at least 18 years old
• Be an Australian citizen or permanent resident
• Meet the language, literacy, and numeracy (LLN) requirements (support is available for those needing assistance)
• Pass a background check, as a clean criminal record is required for licencing

How long does it take to complete Certificate II and III in Security Operations?

The duration of these courses varies based on delivery mode and student experience:

• Certificate II in Security Operations typically takes 2 to 6 weeks.
• Certificate III in Security Operations can take up to 3 months, depending on prior learning and experience.

What do security courses cover, and what can students expect to learn?

Security operations training includes a mix of theoretical learning and practical roleplay scenarios. Essentially the course is designed to prepare graduates for a career in the security industry, which includes:

• Legal responsibilities of security personnel
• Conflict management and de-escalation techniques
• Risk assessment and situational awareness
• First aid and emergency response
• Communication skills for dealing with the public

James from Five Star Training explained that course content usually includes online theory modules and simulators, classroom delivery with a qualified industry current trainer and assessor and practical, hands-on, roleplay scenarios that have been aligned with industry requirements.

Is work placement required?

Work placement is not a mandatory component of Certificate II or III in Security Operations. However, practical, hands-on training is incorporated into the courses through simulated scenarios.

As we touched on, if you’re considering a Certificate III, you’ll likely already have hands-on industry experience. So, rather than a work placement, you’ll be able to apply your new skills and knowledge straight away in your current security role.

How do you get a security license?

To legally work in security, you must apply for a security licence. This process includes:

• Completing an accredited security training course
• Passing a national police background check
• Providing proof of identity (100-point verification check)
• Submitting an application to the relevant state or territory licensing body
• Paying the required fees

The process will vary slightly depending on which state you live in, so always check the regulations for your local area.

Are there different types of security licences?

While there aren’t necessarily different security licenses, additional roles can be added if you are suitably trained and qualified. Examples of this could be roles in:

• Cash-in-Transit security
• Close Personal Protection (bodyguard)
• Dog Handling

Each licence type has specific training and experience requirements, such as the Cash-in-Transit Skill Set.

What types of jobs are available after completing Certificate II and III in Security Operations?

With a security qualification, you can apply for a wide range of roles. It’s important to note that some of these positions may require specialised training in addition to the base qualifications.

• Security guard (corporate, retail, or residential settings)
• Crowd controller for events and venues
• Security officer
• Security concierge
• Retail loss prevention officer
• Security consultant
• Airport security officer
• Cash-in-transit officer (Certificate III required)
• Bodyguard (Certificate III required)
• Security supervisor (Certificate III required)

Like any industry, experience and further training can open doors to a wide range of roles.

How much can an entry-level security professional expect to earn in Australia?

According to job market data, security guards in Australia earn average annual salaries ranging from $62,000, while experienced Security Managers can earn $93,000. There are many roles and specialisations in between, depending on your interests, training and location.

Is there room for career advancement, and what types of further training are required?

The security industry offers clear pathways for career progression. However, advancement can often mean moving sideways to specialise in a particular area. Other times, it can involve moving into management or consultancy roles. There’s a pretty wide scope depending on your interests, but here are some training ideas for those looking to branch out.

• Certificate IV in Security Management – for supervisory and management roles
• Diploma of Security and Risk Management – for advanced risk assessment and planning

Ultimately, it all depends on your personal areas of interest. But one thing is for certain – it all starts with the foundational skills learned in Certificates II and III in Security Operations.

Tips for getting started in the security industry

Finally, we asked James from Five Star Training about his essential tips for starting a career in the security industry. So, if you’re keen to get started, here’s how you should go about it.

1. Research and understand the role – Familiarise yourself with different security roles such as security guard, crowd controller, or surveillance officer to find the best fit for you.
2. Meet basic requirements – Ensure you meet age, citizenship, and background check requirements before applying.
3. Develop strong communication skills – Good communication is essential for managing conflicts, giving clear instructions, and ensuring safety.
4. Obtain necessary certifications – Enrol in the Certificate II in Security Operations to gain the foundational skills needed for security work.
5. Maintain physical fitness – Security work often involves standing for long periods and quick response times, so maintaining fitness is important.
6. Apply for a security licence – Complete your training and submit your application to the relevant licensing authority.
7. Seek employment – Start applying for security positions, highlighting your communication skills and any relevant experience in your applications.

By developing the foundational skills and gaining relevant experience, you can then choose to specialise in certain roles. The security industry is extremely broad and diverse, whether it’s specialising in event security or becoming a personal bodyguard. So, get the basic training, and start exploring this rewarding and diverse career.