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CHC42212
The Certificate IV in Telephone Counselling Skills (CHC42212) is for helpline workers who are the first point of contact with people in a crisis situation. This qualification will give you the confidence to deal with a range of vulnerable and at-risk clients including people with mental health issues, and those at risk of suicide. You’ll gain interpersonal and deep listening skills, and have the opportunity to specialise in interest areas including: bereavement and grief counselling, mental health, domestic violence. Enquire now for a course outline and delivery options.
Average duration:12 months
Accreditation:Nationally recognised training
This course can help you get a job as:
This course can help you progress to:
Please note that weekly pay figures are estimates only of what you could possibly earn.
This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.
Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.
Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.
Enquire with a course provider to find out more.
We’ll find nearby campuses and check if you’re eligible for funding in your state.