BSB20120

Certificate II in Workplace Skills (Business Technology)

Nationally Recognised Vocational Education and Training (VET)

The BSB20120 Certificate II in Workplace Skills (Business Technology) provides foundational skills for individuals seeking entry-level roles in business services. This qualification is suitable for those new to the workforce, offering practical training in administrative and clerical tasks. Students develop skills in word processing, business communication, teamwork, and data management. Graduates may pursue roles such as Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior or Receptionist, working under direct supervision. Enquire now for a full list of entry requirements and available enrolment dates.

Study mode On Campus
Duration 6 months
Estimated fee* Unavailable
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.

Entry requirements

Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).

It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.

  • There are no mandated entry requirements.
  • Additional entry requirements are set by individual course providers

Course fees

Course fees vary depending on the course provider.

Estimated Fee* Unavailable
*Showing course fees for all providers. Some providers may not be available in your area.

Career opportunities

The Certificate II in Workplace Skills (Business Technology) will prepare you for the following roles.

Find a course provider

Compare all providers for the Certificate II in Workplace Skills (Business Technology) available in your area to find the right fit for you.