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FNS60615
The Advanced Diploma of Banking Services Management FNS60615 is a senior level qualification and delivers the specialist skills and knowledge required by senior managers in the banking services sector. Students gain a range of practical skills in leadership and managing people (including customers). They graduate able to position their own job role and work practices in light of relevant legislation, regulations and codes of practice.
The Advanced Diploma of Banking Services Management FNS60615 is a nationally recognised training qualification and part of the official Financial Services Training Package.
Average duration:18 months
Accreditation:Nationally recognised training
This course is ideal for people who have the following knowledge, skills or abilities:
Planning and coordination of people and resources.
Changing what is done based on other people's actions.
Keeping track of how well people and/or groups are doing in order to make improvements.
Notice when something is wrong or is likely to go wrong, even if you cannot solve the problem.
This course can help you get a job as:
Please note that weekly pay figures are estimates only of what you could possibly earn.
You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement. The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.
This unit describes the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit. It applies to individuals who have a role in inspiring and motivating others to achieve organisational goals and to model professionalism in their organisation and industry. Leadership is seen in the context of the organisational mission.
This unit describes the skills and knowledge required to sustain and develop an environment in which continuous improvement, innovation and learning are promoted and rewarded. It applies to people with managerial responsibilities who aim to build a better and more effective work environment. Continuous improvement and innovation have links with the model of the learning organisation and people working at this level play an important role in building the culture, values and attitudes of the organisation.
This unit describes the skills and knowledge required to negotiate with important stakeholders and modify interactions as required. It applies to individuals who operate a small business and use communication skills to build relationships with key stakeholders.
This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.
Recognition of Prior Learning
RTOs are also able to offer Recognition of Prior Learning for work experience or formal qualifications you may have undertaken to shorten the time you have to study. Ask a course provider for more details during the enrolment process.
Course providers may offer flexible payment options for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront.
Enquire with a course provider to find out more.
We’ll find nearby campuses and check if you’re eligible for funding in your state.